Terms

Standard production ships within 21 working days, counted from sample approval and completion of all procedures. Denim, acid wash, and special effects take 4 to 8 weeks, counted the same way. Time lost to late approvals, late balance payment, or materials you supply is not counted against the lead time.

Production quantities may increase or decrease by up to 20%, depending on fabric behavior, supplier conditions, and manufacturing yield. Orders must be accepted within this tolerance range.

Measurements may vary within ±1 to 2 CM. This is acceptable manufacturing tolerance, not a defect.

Products must be washed inside out, in cold water only. Failure to follow washing instructions releases F21 from responsibility for print damage, shrinkage, fading, or fabric issues.

If a selected fabric color is unavailable, the closest available market color will be used. Fabric colors may slightly vary due to market conditions, supplier availability, and dye-lot differences.

70% upfront to begin production; the remaining 30% is due before delivery. The deposit confirms your order and starts production.

Using F21's standard pattern carries no extra fee. Building a new pattern from a physical reference or a size chart costs 500 EGP per size.

Where a sample is provided, production proceeds to the approved sample. Any adjustments must be confirmed before bulk production begins. Changes requested after approval may affect price and lead time.

You confirm you own, or are licensed to use, all artwork, logos, and designs you submit. Your designs remain yours. F21's patterns, processes, and manufacturing know-how remain F21's.

Any packaging or materials you provide must arrive complete and on time. Shortages or delays in supplied items may extend your lead time.

Once production has started, the deposit is non-refundable, as fabric and work have been committed to your order.

Please inspect your order on receipt and raise any quality concern with your F21 contact promptly so we can make it right. You can also file it in writing on our complaints page; we answer every complaint within 48 working hours.