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Factory Twenty One

/// How the system runs · spec to delivery

One brief in. One garment out.

Six stages, one accountable team, one thread you can follow the whole way. Here’s exactly what we do, and what you approve, at every step.

  1. /01

    Spec

    You submit a structured request: product type, materials, colors, size ratios, prints, finishing, packaging, and deadline. Everything we need to quote and build, captured once. You see your full spec written back to you as a datasheet before anything moves.

  2. /02

    Sourcing

    We source fabric and trims to your spec and hold them to the quality bar. You don’t manage suppliers or chase materials. We do that, and we own the result.

  3. /03

    Sampling

    Approval gate

    We make the first sample and refine it with you. This is the gate: you review the sample, request adjustments, and approve it. Nothing goes into production until you’ve signed off on the real thing in your hands.

  4. /04

    Production

    Your approved sample sets the standard. We cut, sew, and finish your run to match it, at your order size. The approved sample is the reference the whole line is checked against.

  5. /05

    QC

    Every batch is inspected against your approved sample before it leaves the building. If it doesn’t match, it doesn’t ship.

  6. /06

    Delivery

    Finished and packed. Labeled and shipped to you, ready to sell. Your request is marked delivered and the thread stays on file for your next run.

/07 · EXPECTATIONS

Timelines, honestly.

SAMPLES

~14 WORKING DAYS

A sample takes time because it’s built and refined properly before you approve it. Expect around 14 working days from a complete brief. Tighter deadlines, tell us up front and we’ll tell you straight if it’s doable.

ORDERS

~21 WORKING DAYS

Once your sample is approved, expect around 21 working days for a production run, depending on size and complexity. We quote the real timeline against your spec, not a generic promise.

You won’t sit in the dark. Our team moves your request through the stages and you see each change, timestamped, in your account. These are expectations, not countdowns. If something shifts, you hear it from us.

/08

The sample deal

Pay for the sample. Get it back.

01 · START WITH A PAID SAMPLE

You pay for the sample run.

A sample is real work: sourcing, pattern, make, refine. You pay for that run, and it proves the make in your hands before any bulk commitment. Expect around 14 working days from a complete brief.

02 · SAMPLE FEE CREDITED

Approve it, and the fee comes back.

Confirm your bulk order after approving the sample and the sample fee is credited into it. You test us properly without burning the money, and production runs around 21 working days from sample approval.

/// PROCESS READ · START ONE

You’ve read the process. Now start one.

Open your free account.

  • Order and request samples online.
  • Follow every stage of production.
  • Quotes and payments in one place.
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